Frequently Asked Questions
- How can I track my Seattle Sports order?
- Check your order status online through our Order Status Form or by logging into your account.
- What is Seattle Sports' return policy?
- Our return policy details can be found on our Returns and Exchanges page.
- Do you offer international shipping?
- Seattle Sports currently ships within the United States, its territories, and Canada.
- How do I choose the right gear for my adventure?
- Our Navigation can help you choose the best equipment for your outdoor activities.
- Are Seattle Sports products eco-friendly?
- Yes, we prioritize environmental sustainability in all our products.
- How do I care for my Seattle Sports gear?
- Check out our Care and Maintenance Guide for best practices.
- Do Seattle Sports products have a warranty?
- Yes, we offer warranties on our products; see our Warranty Policy for details.
- Can I change or cancel my Seattle Sports order?
- Orders cannot be cancelled after being placed.
- What payment methods are accepted by Seattle Sports?
- We accept various payment options, detailed on our Payment Methods page.
- How do I contact Seattle Sports customer service?
- Reach out to us via our Contact Us page for assistance.
- How do I change the password for my Seattle Sports account?
- Change your password via the Profile section under My Account.
- I forgot my password for Seattle Sports. How do I reset it?
- Use the "Forgot Your Password" option on the Sign In page.
- How do I unsubscribe from Seattle Sports emails?
- Click the unsubscribe link at the bottom of any of our emails.
- Can I make changes to my Seattle Sports order after placing it?
- Due to quick processing, changes are not possible post-order placement, except within the first hour.
- How long does it take to process a Seattle Sports order?
- Processing times vary; check our Shipping Policy for more information.
- Will I receive a notification or tracking number when my Seattle Sports order ships?
- Yes, you will receive an email with the tracking number once your order ships.
- How do I find an authorized Seattle Sports dealer?
- Use our Store Locator to find dealers near you.
- Does Seattle Sports sell products on third-party platforms like eBay or Amazon?
- Authentic Seattle Sports products are available on these platforms through authorized storefronts/resellers.
- What if the Seattle Sports product I'm looking for is out of stock?
- Enter your email in the notification box on the product page to be alerted when it's back in stock.
- Does Seattle Sports offer price adjustments?
- We do not offer price adjustments or price matching with competitors or dealers.
- Can I buy a Seattle Sports gift card?
- Check our Gift Card page for availability and purchasing options.
- Where do I enter a promotion code on the Seattle Sports website?
- Enter your promo code in the 'View Cart' or 'Check Out' page under the Payment section.