Shipping policy
Shipping Policy
Effective Date: October 23, 2026
Order Processing
- Processing Time: Orders are processed within 1-2 business days (Monday through Friday, excluding holidays). Once processed, orders ship from our warehouse in Oregon.
Shipping Methods and Delivery Times
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Standard Shipping: Delivery within 3-5 business days after dispatch.
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Expedited Shipping: Delivery within 1-2 business days after dispatch.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.
Order Tracking
Upon shipment, a confirmation email with tracking information will be sent. This allows you to follow your gear's journey from our door to yours.
Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses at this time.
Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact our customer service team at cservice@seattlesportsco.com within 7 days of the estimated delivery date. We are here to ensure you receive your gear in perfect condition.
Returns and Exchanges
For information on returns and exchanges, please refer to our Returns & Refunds Policy.
This policy is subject to change. For the most current information, please refer to this page or contact our customer service team at cservice@seattlesportsco.com.